In-App Chat & Support

First-class support is now available directly in the StackOne Dashboard via a new in-app chat powered by Pylon.

Key Highlights

• Direct issue and request creation from chat: Users can open support issues or feature requests right from the in-app chat window.
• Slack synchronization: Any ticket raised in the shared Slack channel is synced with the in-app chat and vice versa. Issues created via the in-app chat can be collaborated on in the shared Slack channel.
• Automated response: Chat agent access that can help answer most questions in record time.

This integration makes it easier than ever for you to get answers to your StackOne questions and for our team to work together behind the scenes.